Terms and Conditions

1. Introduction

Welcome to Wardline Technologies Private Limited ("Company", "we", "us", "our"). By accessing our website or engaging our cybersecurity services, you ("Client", "you", "your") agree to comply with and be bound by these Terms and Conditions ("Terms").

These Terms govern the delivery of cybersecurity services, including penetration testing, vulnerability assessment, security audits, and advisory services, in accordance with applicable Indian laws, rules, and regulatory directions relating to information security and data protection.

2. Definitions

• Services: Cybersecurity services including penetration testing, vulnerability assessment, configuration review, audits, and related activities.
• Client: Any individual, organization, or legal entity engaging the Company.
• Sensitive Personal Data or Information (SPDI): Information classified as sensitive under applicable Indian data protection laws and rules.
• Information Assets: Systems, networks, applications, databases, and digital infrastructure included within the approved scope.

3. Legal Authorization & Use of Services

By engaging Wardline Technologies Private Limited, the Client confirms and warrants that:

• The Client has lawful ownership or valid authorization to permit security testing on all scoped information assets.
• All approvals, consents, and permissions required under applicable laws have been obtained prior to service commencement.
• Services will not be used for unauthorized access, unlawful surveillance, or activities prohibited under Indian law.
• Written authorization for testing activities is provided before execution.

The Company shall not be responsible for legal consequences arising from incorrect, incomplete, or unauthorized permissions provided by the Client.

4. Service Engagement & Scope Control

• Each engagement shall be governed by a written proposal or agreement defining scope, duration, methodology, and deliverables.
• Testing activities shall be restricted strictly to the approved scope.
• Any modification to scope requires prior written approval from both parties.
• While reasonable care is taken to minimize disruption, the Client acknowledges that testing may result in temporary system degradation or service interruptions.

5. Data Protection & Confidentiality

Wardline Technologies Private Limited shall:

• Implement reasonable security practices and procedures to safeguard client data.
• Protect sensitive and confidential information in accordance with applicable data protection laws.
• Restrict access to client data on a strict need-to-know basis.
• Not disclose client information to third parties without written consent, except where disclosure is required by law or lawful authority.

The Client agrees to maintain confidentiality of all reports, findings, tools, methodologies, and proprietary information shared during the engagement.

6. Incident Handling & Regulatory Cooperation

• The Client remains responsible for meeting all statutory and regulatory obligations related to cybersecurity incident reporting.
• Upon written request, Wardline Technologies Private Limited may assist with technical analysis, investigation, and remediation support.
• Logs, findings, and technical evidence shall be retained or shared only as contractually agreed or legally required.

7. Client Responsibilities

The Client shall:

• Provide accurate, complete, and timely technical information.
• Ensure all critical systems and data are adequately backed up prior to testing.
• Designate an authorized point of contact for coordination and escalation.
• Ensure compliance with any sector-specific or regulatory requirements applicable to their organization.

8. Fees & Payment Terms

• Service fees shall be agreed upon in writing before commencement.
• An advance or non-refundable deposit may be required.
• Failure to make timely payments may result in suspension or termination of services.
• The Company reserves the right to revise pricing with prior notice.

9. Intellectual Property Rights

All proprietary methodologies, tools, scripts, templates, and deliverables remain the exclusive intellectual property of Wardline Technologies Private Limited unless otherwise agreed in writing.

Clients are granted a limited, non-transferable, non-exclusive license to use the deliverables solely for internal security, compliance, and risk management purposes.

10. Limitation of Liability

To the maximum extent permitted under applicable law:

• The Company does not guarantee identification of all vulnerabilities or security weaknesses.
• Wardline Technologies Private Limited shall not be liable for indirect, incidental, special, or consequential damages, including data loss or system downtime.
• Total liability shall not exceed the fees paid for the specific service giving rise to the claim.

11. Indemnification

The Client agrees to indemnify and hold harmless Wardline Technologies Private Limited, its directors, employees, and representatives from any claims, losses, penalties, or damages arising from:

• Unauthorized or unlawful testing permissions
• Breach of these Terms
• Non-compliance with applicable laws or regulations by the Client

12. Termination

Either party may terminate the engagement by written notice if:

• A material breach of these Terms occurs
• The agreed services have been completed

All outstanding fees shall become immediately due upon termination.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

14. Amendments

Wardline Technologies Private Limited reserves the right to update or modify these Terms at any time. Continued use of services after such changes constitutes acceptance of the revised Terms.

15. Contact Information